Frequently Asked Questions (FAQ)

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Engineering Business Publications

Continuing Education - Engineers, Surveyors, and Architects

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Q: Are the PDH credits awarded by EBP recognized by the various state boards of registration for PE & PLS?

Q: How does your continuing education program work?

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Q: How do I take an online course?

Q: How much time will I be allowed to complete a course?

Q: How much time do I have to complete a quiz?

Q: How do I pay for the online courses?

Q: How do I know my credit card transaction is secure?

Q: How do I convert a CEU to a PDH?

Q: How much do online courses cost?

Q: How can I get an additional certificate of completion?

Q: How can I retrieve my password?

Q: How can I get a complete record of the courses I have taken from your website?

Q: How can I contact the instructor?

Q: How can I update my personal information?

Q: How many questions are in each quiz?

Q: Why can't I open the PDF files on your website?

Q: Why can't I access the course or quiz after online payment?

Q: How can I get a receipt for my purchase?

Q: What are the advantages of taking online courses?

Q: What computer system and software do I need to view online courses?

Q: What is the PDH or CPC requirement in each state?

Q: What is the passing score for EBP online quizzes?

Q: Do I have another chance to take the quiz if I fail on the first attempt?

Q: Do you share my contact information with anyone?

Q: Do I have to be online the entire time to take a course?

Q: Do you offer live seminars?

Q: Do you offer group discounts?

Q: Do I need to submit a copy of the certificate of completion to my state board?

Q: Do you offer corporate training programs?

Q: Do you report PDH credits to all the state boards?

Q: Do you offer audio courses?

Q: Do you offer video courses?

Q: Which states have mandatory Continuing Professional Competency (CPC) requirements?

Q: Is one PDH unit equal to one hour of continuing education (one contact hour)?

Q: Can I access online courses from any computer after the purchase?

Q: Can I get a refund for my purchase?

Q: Can I order several courses all together?

Q: Can I use the coupon code for multiple courses?

Q: Can I share my discount coupon code with my colleagues?

A: The PDH credits offered by EBP meet the requirements as specified by the various state boards of registration for PE & PLS with the exception of Florida, Louisiana, New York, and North Carolina. EBP is currently in the processed of obtain approval from these states for many of the courses.

A: EBP currently offers online courses that can be reviewed 24/7. Once the reviewer has completed the course the reviewer can then return to the website to take a course quiz. Once the reviewer has paid for the course, an email will be forwarded with information on how to access the quiz. The reviewer may take the course quiz as many times as necessary to pass with a 70% or higher score. Once passing the quiz the reviewer will be issued an online Certificate of Completion and mailed an official Certificate of Completion.

A: The course material can be viewed from the website at any time or downloaded for the reviewers use. Once the reviewer has completed reveiwing the course the reviewer will then return to the website to pay for the certification and take the course quiz. Once the reviewer has paid for the course, an email will be forwarded with information on how to access the quiz. The reviewer may take the course quiz as many times as necessary to pass with a 70% or higher score. Once passing the quiz the reviewer will be issued an online Certificate of Completion and mailed an official Certificate of Completion.

A: There is no limit of time to complete the course.

A: The reviewer may take the course quiz as many times as necessary to pass with a 70% or higher score. Once passing the quiz the reviewer will be issued an online Certificate of Completion and mailed an official Certificate of Completion.

A: In order to take the course the quiz the reviewer must pay for the certification. Currently this done through Paypal which will handle most payment payment types including credit card, debit card, and bank account transfers.

A: Currently all credit card transactions are done through Paypal which has several security measures in place to protect your personal information. For further security information, please Paypal website.

A: One (1) Continuing Education Unit (CEU) is worth ten (10) Professional Development Hours (PDH). So 30 PDH are equivalent to 3 CEU.

A: Online courses cost less than live online seminars and significantly less than on-site seminars. Each of the online courses offered also show their cost.

A: Once completing your transaction on Paypal you also receive a electronic receipt from Paypal.

A: Once passing the course quiz you will immediately receive an electronic Certificate of Completion. We will also mail an offical Certicate of Completion to your address indicated on Paypal. If you wish to receive duplicate Certificates, please request a copy via email.

A: The only password you will need is for the course quiz, which will be emailed to you once the payment has been accepted. If you loss or misplace this infomation, please email us.

A: Just send us an email, and we will forward the list of courses, dates of completion, and PDH earned.

A: Just send us an email with your question, and we will have instructor contact you via email.

A: We are currently working on adding a members only section to the website. Once this section is up and running you will be able to enter this section and update your personal information.

A: We are looking to add more engineering business and technical courses to the website. If you have a course topic that you would like for us to carry, please contact us via email.

A: The number of course quiz questions vary for each course depending on the number of PDH. Typically there are roughly 5 questions per 1 PDH. So a 6 PDH course would have course quiz with about 30 questions.

A: You may need to download the latest version of Adobe Reader. You can download the free program here.

A: Once you have completed your transaction on Paypal, Paypal will notify our office via email. If the email is received during business hours, you will receive an email within one to two hours with courses access information. lf the paypal contacts us after business hours the quiz access information will not be emailed to you until the following morning.

A: There are many advantages to taking online courses for PDH credit. The leading advantage is that you can review the course at your leisure 24/7. You do not have to travel or pay for lodging to attend a seminar or conference, which means that online courses are usually much cheaper.

A: As long as you have asses to the internet and Adobe Reader you should be able to open the downloadable files and take the quizzes.

A: The minimum passing score for the online course quizzes is 70%.

A: We have linked to each State Board and government Codes on PDH or CE or CPC requirements. Press clilck on our link to see the State Board requirements.

A: You can take the courses quizzes as many times as needed until receiving a passing score.

A: You can download the courses material and study at your leisure. Once your are ready you can log into the course quiz.

A: In most states the answer is no. These states require the engineer to maintain a record of the courses they have received Certificate of Completion. Some states require the provider to submit a copy of the Certificates to the State Board. To review your State Board requirements, please click on our link to PDH Standards.

A: No, not all states require the provider to report PDH credits. Most states require the engineer to maintain a record of the courses they have received Certificate of Completion. Some states require the provider to submit a copy of the Certificates to the State Board. To review your State Board requirements, please click on our link to PDH Standards.

A: Yes, our office can create specific corporate training programs. Please contact office in Las Vegas, Nevada to discuss your needs.

A: Yes, if paying for five or more attendees to one course we offer discounts. Please contact our office via email to make arrangements.

A: We are in the process of sitting up several live seminars. Live seminars are usually 50 to 90 minutes are worth 1 to 1.5 PDH. Please visit website regularly to see our next schedule live seminar, or better yet join our newsletter list to get the latest news.

A: We are in the process of creating several audio courses that should be available soon. Please visit website regularly to see our next schedule live seminar, or better yet join our newsletter list to get the latest news.

A: We are in the process of creating several video courses that should be available soon. Please visit website regularly to see our next schedule live seminar, or better yet join our newsletter list to get the latest news.

A: No, we do not share your personal information with anyone outside of Engineering Business Publications.

A: We offer a refund for any course PDH that is not accepted by the State Board. Please send us a copy of the State Board declining the course credit for continuing education, and we will refund the money for the course.

A: Yes, Paypal shopping cart will keep track of the courses of your chose. Paypal will also allow you to remove courses from the shopping cart.

A: This depends on the coupon. Some coupon are for a specific course while others are more general. Any coupons we offer will explain how the code is to be used.

A: Yes, unless the coupon is specifically written for one user.

A: We have linked to each State Board and government Codes on PDH or CE or CPC requirements. Press clilck on our link to see the State Board requirements.

A: Yes, one (1) Professional Development Hour (PDH) is roughly one hour of instruction or contact hour. Generally, 0.1 CEU is equal to 1 PDH.

Q: How may I become a EBP online course provider?

A: Yes. You can access the course material or the quiz 24/7 from any computer.